Returns & Exchanges

LEMAIRE offers a 14-day return period from the date of delivery for all items in their original, unworn condition with tags attached. We strive to ensure a seamless process for our customers while maintaining the integrity of our artisanal garments.

Return Process

• 1.
  Request Authorization

  Log in to your account or visit our returns portal to submit a request and receive a Return Merchandise Authorization (RMA) number.

• 2.
  Prepare the Package

  Place the items in their original packaging, ensuring all designer tags and protective seals are intact to avoid any depreciation in value.

• 3.
  Ship the Item

  Affix the provided prepaid shipping label to your parcel and drop it off at the designated courier location or schedule a collection.

• 4.
  Refund Processing

  Once our quality control team inspects the returned goods, your refund will be issued to the original payment method within 5 to 10 business days.